Why online to offline?
Starting out as e-com only, brands like Warby Parker, Zalando, Pretty Secrets, Love
Bonito, etc. have now opened physical stores. New retail is all about crafting seamless
A full fledged catalog management, order management, and CRM underpins
our pledge to craft frictionless customer journeys for your brand.
There are two ways to expose store inventory to your customers. Either integrate store inventory with Shoffr’s platform via API or CSV files; Or, let customers find stock availability via push notifications to store staff.
Promote products via short links published across owned and paid media. You get white-labelled landing pages for your customers to find product availability and reserve products at your brick and mortar stores.
Leverage Shoffr Catalog Management and Order Management API to launch chat / voice bots. Use Shoffr’s Order Management API to enable “Reserve At Store” feature on your existing web store or mobile apps.
Our in-store app (Android, iOS, Web) allows store staff to confirm stock availability, fulfil orders, review customer history and product performance, create new reservations for walk-ins, and track customer footfalls.
We track who is interested in what product in which location. Layer this with footfall tracking from the StoreBoard App and you have a full map of the online to offline customer journey. This data is accessible via our analytics dashboard.
Dedicated onboarding engineers to help you craft the first online to offline customer journey. Get up and running in less than 1 hour.