Why online to offline?

 

Starting out as e-com only, brands like Warby Parker, Zalando, Pretty Secrets, Love
Bonito, etc. have now opened physical stores. New retail is all about crafting seamless
customer journeys.

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Human Touch

95% customers like trying before buying. It best to land them at your physical stores unless you believe in running free returns forever.

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Higher Conversion

Online conversions hover around 1% - 3%. However, foot traffic conversions are more than 10%.

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Bigger Basket

People buy twice as much in stores as they do online


 

Shoffr enables online to offline
customer journeys

A full fledged catalog management, order management, and CRM underpins
our pledge to craft frictionless customer journeys for your brand.

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Store Inventory

There are two ways to expose store inventory to your customers. Either integrate store inventory with Shoffr’s platform via API or CSV files; Or, let customers find stock availability via push notifications to store staff.

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Short Links

Promote products via short links published across owned and paid media. You get white-labelled landing pages for your customers to find product availability and reserve products at your brick and mortar stores.

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API

Leverage Shoffr Catalog Management and Order Management API to launch chat / voice bots. Use Shoffr’s Order Management API to enable “Reserve At Store” feature on your existing web store or mobile apps.

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StoreBoard App

Our in-store app (Android, iOS, Web) allows store staff to confirm stock availability, fulfil orders, review customer history and product performance, create new reservations for walk-ins, and track customer footfalls.

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Data & Analytics

We track who is interested in what product in which location. Layer this with footfall tracking from the StoreBoard App and you have a full map of the online to offline customer journey. This data is accessible via our analytics dashboard.

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Easy Onboarding

Dedicated onboarding engineers to help you craft the first online to offline customer journey. Get up and running in less than 1 hour.


Join these global brands

   

 

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Ready to get started?

 

Schedule Demo